Ultra-fast scaling of POS integrations for Skello's HRIS solution

Skello is an HRIS tool and workforce planning solution for frontline teams in industries like hospitality, retail, healthcare, and construction.

“Why do we focus on frontline teams? Because they have been somewhat left behind by SaaS companies and do not benefit yet from digitalization.” Paul Tourrolier, Chief of Staff

Their solution enables businesses to streamline workforce planning, track employee schedules, and ensure compliance with labor regulations. By integrating with POS systems, they connect to a software category used by most of their clients, accessing financial data that helps businesses optimize staffing decisions and improve operational efficiency.

Managing frontline teams comes with unique challenges, including varying schedules, compliance with labor laws, and aligning staffing with real-time business needs. For Skello, integrating POS data was critical to providing clients with accurate financial insights, such as payroll-to-revenue ratios and profitability forecasts.

“Integrations are a truly key topic for generating satisfaction among our clients.” Eliott Guérin, Marketing Director.

However, building and maintaining integrations with fragmented POS systems across industries and countries presented significant challenges:

• Diverse POS systems: Each market and sector uses different POS tools, requiring unique connectors for every integration.
• Maintenance overhead: API updates and changes meant Skello’s team spent significant time maintaining existing integrations instead of focusing on product innovation.
• Scaling internationally: Expanding to new sectors and countries introduced even more POS tools, multiplying integration complexity.

“When we multiply integrations, there’s maintenance. When APIs change, it’s very complicated to ensure everything works seamlessly end-to-end.” Eliott Guérin, Marketing Director.

To address these challenges, Skello partnered with Chift and adopted the Unified POS API. This single API gave them access to dozens of POS tools without the need to develop individual integrations for each one.

“With a single development, we can connect to 30 POS systems.” Eliott Guérin, Marketing Director.

Skello users can now connect their POS tools to automatically bring daily orders to Skello, enriching staff data with sales data, allowing the production of performance analytics (which extends the capabilities of Skello).

Going live was quick and straighforward:

1. Quick integration with our Unified POS API, thanks to our unified doc.
2. The Unified API gives Skello access to all of Chift’s POS connectors, which they can activate in one click.
3. Chift’s platform generates a Skello marketplace where end-users can easily enter credentials for their POS tools. All credential screens are handled by Chift and well documented.

The results from using Chift speak for themselves:

60 weeks and a lot of ressources saved

By outsourcing integration development to Chift, Skello saved significant development resources. While a single integration used to take 2 weeks of development, they were able to add 30 with one integration. Maintenance and updates are fully managed by Chift, enabling the team to focus on innovation.

“It’s truly a time-saver for our product teams, allowing them to focus on other things instead of developing connectors.” Eliott Guérin, Marketing Director.

Lightspeed scaling of integrations

Chift’s Unified POS API allowed Skello to scale integrations from fewer than 10 POS tools to 30, covering a wide range of client needs.

All that without worrying about future maintenance:

“We can really plan for the long term. We can have integrations that will remain reliable for years.” Eliott Guérin, Marketing Director.

Improved client experience

Skello’s clients now enjoy seamless integrations with their preferred POS systems, eliminating the need for manual data entry and enabling real-time financial insights.

“For our clients, having POS data displayed directly in skello makes it easier to plan resources according to business reality.” Paul Tourrolier, Chief of Staff

Accelerated market expansion

Thanks to Chift’s Pan-European focus and expertise, Skello could offer integrations to a wide range of POS tools used in different countries. No extra effort needed to launch new countries, reducing the geographical barrier to entry.

Turn integrations into competitive edge

By partnering with Chift, Skello transformed how they manage POS integrations, enabling them to scale rapidly and enhance their HRIS platform’s financial data capabilities. This collaboration not only saves time and resources but also provides long-term value for both Skello and its clients.

Want to see how Chift can simplify your integrations? Let’s talk!