Privacy Policy

This Privacy Policy applies to our websites, applications and services located or accessed at https://chift.app/ and https://chift.eu/ ("Services"), which is owned and operated by Chift ("Chift," "Company" or "we" or "us"). We recognize and respect your privacy. This Privacy Policy explains how we collect, use and disclose personally identifying information ("Personal Information") gathered through the Services.

While this Privacy Policy may reference aspects of our other terms and agreements, use of the Services is subject to our Terms of Use and General Terms and Conditions. All such terms are located at: https://www.chift.eu/legal-resources and referred to collectively as "Terms." Capitalized terms used but not defined in this Privacy Policy have their meaning set forth in the various agreements within the Terms.

We reserve the right to change this Privacy Policy from time to time without notice to you. You should check here periodically to review the current Privacy Policy, which is effective as of the revision date listed above. Your use of the Services and submission of any information, including Personal Information, to us constitutes acceptance and understanding of this Privacy Policy.

Contact details

If you have any questions about this policy, please contact our data privacy manager in the following ways:

Full name of legal entity: Chift SRL (BE 0784 930 037)
Email address: privacy@chift.eu
Legal address: Rue Beeckman 40/5, 1180 UCCLE, Belgium

What we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer personal data about you which we have identified as follows:

Identity & contact data: your contact information (such as name, address, email address and phone number)
Financial data: bank accounts, payments & invoices.
Information posted by you to the Services (such as comments, suggestions, feedback, opinions, or media)
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website and services.
Any other Personal Information you submit to us in the form of an email or via any function within the Services

How we collect your data

We use different methods to collect data about you. Those methods include:

Creation of an account to provide the Services
Creation and usage of connections and APIs provided by the Services
Email, tickets, feedbacks or other forms of communication
Automated ways when analyzing your interaction (technical or usage data) with our services
Any other third party services or publicly available sources (e.g., LinkedIn)

How we use your data

We collect, store and use the information as well as Personal Information you provide to us in accordance with this Privacy Policy and the law. We use it as follows:

To provide the Services
To process product orders and payments received through the Services or other communications
To evaluate business opportunities and manage our relationship with you
To effectuate or enforce a transaction or agreement
To administer and protect our Services (troubleshooting, support, …)
To adjust offerings or services provided by us to you
To provide you with information about our products and services
To authenticate visitors to the Services
To generate de-identified and aggregated statistics data
To respond to requests or inquiries
To improve the Services and offerings

How do we protect your personal data

Rest assured: your personal data stays personal. We protect your data against unauthorized access through strict organizational controls - only employees who need access to process your data can view it. As a tech company, we implement robust technical measures including encryption (both in transit and storage), user access management, and penetration testing.

Disclosures of your personal data

We will never sell your personal data to another party. Nevertheless, we may share or disclose Personal Information to third parties for the following purposes:

In response to legal process or as required by law
To protect or enforce our rights
In the event of business sale or dissolution
To third parties involved in providing our services
To fulfill requested products or services (as stated in agreement)

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Cookies, Beacons and Analytics

We use technology such as cookies, web beacons, and analytics tools to track user activity and collect site data. We may combine this data with Personal Information collected from you.

Cookies

We use both persistent and session cookies to track visitor activity. Most browsers allow users to refuse cookies but doing so may impede functionality.

Web Beacons

Web beacons are tiny graphics with unique identifiers used to track online movements of users.

Third Parties

We may engage third parties to track and analyze Services activity and provide enhanced user experiences.

Third-Party Links

The Services contain links to third-party websites governed by their own privacy policies.

Email Policy

We may email you about:

Orders and inquiries
Service updates and information
Marketing and promotional content

You may opt-out of promotional emails via included instructions.

Your rights

You can request a summary of your personal data or ask us to edit, update or delete it if incorrect or unnecessarily processed. You have rights under the applicable privacy law including: restricting processing, data portability, and objecting to processing. For details, visit the Belgian privacy commission website.

For any inquiry, please use the contact details above.

Last Revised: January 23, 2025